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How to Check Uniforms on Delivery: A Bulk Order Checklist

Custom Uniforms team · · 5 min read

Navy, light blue and green scrub suits side by side

When a bulk uniform order arrives, check it in four steps before you hand anything out: count the garments by item and size against your order, measure a few pieces of each size against the approved sample, look over the stitching and finish, and read every embroidered logo and name. Write down anything that does not match, with photos, and send it to the supplier in one clear message. A careful hour on delivery day saves weeks of confusion once uniforms are in staff lockers or school bags.

Before the delivery arrives

The check is much easier if you prepare for it:

  • Keep the confirmed order to hand. The quote or order confirmation, with the item list, quantities and size breakdown.
  • Keep the approved sample aside. It is your reference for colour, measurements, fit and finish. Do not issue it to anyone. Our post on why sample approval matters explains why it is the standard the bulk order is measured against.
  • Have the names list ready if garments carry individual names.
  • Choose one person to receive and check. In a hospital that may be the HR or stores team; in a school, the office or the uniform committee.
  • Clear a table. You need space to open bundles and lay garments flat.
  • Know how the supplier wants issues reported. Ask before delivery who to contact and what they need, such as photos and counts. Check what your quote or agreement says about this.

Step 1: Count by item and size

Start with numbers, before anyone takes a garment away.

  1. Count the boxes or bundles and match them to the delivery note.
  2. Open each bundle and count by item, size and fit (men’s and women’s separately).
  3. Compare each count with the size breakdown you confirmed, not the one you first estimated.
  4. If uniforms are packed by department, class or person, check that each pack holds what it should.

Record the counts on a simple sheet: item, size, ordered, received, difference. If something is short or extra, recount that bundle before reporting it. Most “missing” garments turn out to be packed in the wrong bundle.

Step 2: Measure against the approved sample

You do not need to measure every piece. Pick a few garments of each size, including the smallest and largest, and compare them with the sample and the size chart.

For tops and shirts, check:

  • Chest width, measured across from armpit to armpit with the garment laid flat.
  • Body length from the shoulder seam to the hem.
  • Sleeve length.

For trousers, skirts and pinafores, check:

  • Waist, relaxed and stretched if it is elastic.
  • Length from waist to hem.
  • Inseam on trousers.

Small differences are normal in cut-and-sew garments. What matters is whether a size still fits the person it is meant for. If a whole size is consistently longer or shorter than the sample, note it and photograph the measurement with the tape visible.

Step 3: Check colour, stitching and finish

Lay garments from different bundles side by side in daylight, next to the sample.

  • Colour. Do all pieces of one item match each other and the sample? Look at the trousers next to the tops of a set too.
  • Seams. Run a hand along the side seams, shoulders and crotch seam. Look for skipped stitches, loose threads and open seams.
  • Hems. Straight and even, with no twisting at the leg.
  • Collars and plackets. Symmetrical, sitting flat.
  • Pockets. In the agreed position, the same on every piece, firmly attached at the corners.
  • Buttons, press studs and drawstrings. Present, secure and working.
  • Labels. Size labels match the size the garment is bundled under.

Step 4: Read every logo and name

Embroidery errors are the easiest to miss and the most noticed later.

  • Check the logo position, size and thread colours against the approved sample or sample photo.
  • Read every name and designation slowly against the names list. Malayalam names written in English can have several spellings, so check against the list you sent, not the spelling you expect.
  • Check that each named garment is in the size listed for that person.
  • Look at the back of the embroidery for loose threads.

Our guide on name embroidery on staff uniforms covers how to prepare the names list so errors do not happen in the first place.

Step 5: Do a quick try-on

Ask a few people of different sizes to try their uniform before the full issue. A try-on shows things a tape measure does not: a neckline that sits too low, sleeves that feel tight when reaching, a waistband that rolls. If the fit is the same as the approved sample, the order matches what was agreed.

How to report an issue

Send everything in one message, rather than a trickle of complaints over several weeks:

  1. Your order reference and delivery date.
  2. Each issue as a separate line: item, size, quantity affected, what is wrong.
  3. Clear photos: the whole garment, a close-up of the problem, and a tape measure in shot for size issues.
  4. Your count sheet if numbers differ.
  5. What you would like to happen, so the supplier can respond to a clear request.

Report as soon as you have checked, ideally before uniforms are issued, worn or washed. A garment that has been altered or washed is much harder to assess. Keep affected pieces separate and in their packing until the supplier replies.

After the check

  • Store the approved sample with the order paperwork. It is your reference for the next reorder.
  • Note any sizes that ran short in your count, so the next size breakdown is more accurate.
  • Share washing instructions with staff or parents when you issue the uniforms.

Our post on keeping uniforms consistent across reorders explains what to record for next time.

Ordering with us

We make uniforms to order at our unit in Konni, Pathanamthitta, Kerala, for hospitals and clinics and schools. Every bulk order follows an approved sample set, and uniforms are packed by size, department or class so your check on delivery is simple. Send your requirement on WhatsApp or through the quote form, and ask us anything about how your order will be packed and delivered.

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